Dictionary term
Wait Step
Also called delay · wait
GoHighLevelBeginner
A GoHighLevel workflow action that pauses a contact's progress for a set time, until a specific date/time, or until a condition or event is met before continuing.
In plain English
A Wait step pauses a contact in a HighLevel workflow for a set time, until a date, or until they reply or take an action.
Analogy
Like a timed gate that holds someone in line until the moment is right to let them through.
Why it matters
It controls the timing and pacing of your GHL automations, which is essential for natural follow-up sequences.
In practice
A Wait Step delays the second follow-up SMS by one day after the first message is sent.
Related terms
Sources
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