GHL: SLA workflow triggers for conversations
New (June 24) workflow triggers fire when a conversation SLA is 'due soon, overdue, or manually dismissed,' plus admin permission controls. Build escalation automations that auto-route or notify a rep before a lead goes cold. Source: https://ideas.gohighlevel.com/changelog
GHL: 7 new workflow templates (Asana, ClickUp, Slack, Google)
HighLevel shipped 7 prebuilt workflow templates (June 20) for Asana, ClickUp, Slack, and Google β drop-in starting points for cross-tool automations instead of building from scratch. Pairs well with the upgraded Workflow AI step (structured JSON output + test mode). Source: https://ideas.gohighlevel.com/changelog
Claude: 'Claude Tag' for team collaboration
Anthropic introduced Claude Tag (June 23), a new offering for collaborating with Claude across a team β relevant as you move from solo Claude use toward shared client workspaces. Source: https://www.anthropic.com/news
Automation: n8n's AI Agent node is the power pick
As of mid-2026, n8n's rebuilt AI Agent node does tool-calling across Claude, GPT, Gemini, and Groq with persistent memory (Redis/Postgres) and per-node retries β the strongest option for complex multi-step LLM automations. Zapier still wins for fast 2β3 step Zaps; Make sits in between visually.
Automation: natural-language scenario building goes mainstream
Make's Maia assistant builds scenarios from a plain-English description and Zapier Agents run autonomous tasks across 8,000+ apps. The shared pattern: describe the outcome, let AI draft the workflow, then you refine and harden it. Treat AI-drafted flows as first drafts, not production.