Workflow AI
also AI workflow actions
AI-powered actions available inside GoHighLevel workflows that let an automation call a model to generate text, make decisions, or process data mid-flow as a step.
Analogy
Like dropping a smart assistant into the middle of an assembly line to handle one judgment task.
Why it matters
It lets you embed model reasoning directly into GHL automations instead of pushing data out to n8n or Make for AI steps.
In practice
A Workflow AI step summarizes an inbound message and writes the result to a custom field for routing.