Conversation AI
also Conversation AI Bot
GoHighLevel's AI chatbot that auto-replies to leads across SMS, web chat, and other channels, with modes ranging from suggestive to fully autonomous booking based on a trained knowledge base.
Analogy
Like a tireless front-desk rep that texts leads back instantly, day or night.
Why it matters
It's a core GHL AI feature you'll configure and trigger inside workflows to qualify and book leads without human effort.
In practice
You enable Conversation AI in auto-pilot to answer FAQs and book appointments from inbound SMS leads.