Dictionary term
Conversation AI
Also called Conversation AI Bot
GoHighLevelIntermediate
GoHighLevel's AI chatbot that auto-replies to leads across SMS, web chat, and other channels, with modes ranging from suggestive to fully autonomous booking based on a trained knowledge base.
In plain English
Conversation AI is HighLevel's chatbot that replies to leads by text, chat, email and social messages, answering questions and booking appointments.
Analogy
Like a tireless front-desk rep that texts leads back instantly, day or night.
Why it matters
It's a core GHL AI feature you'll configure and trigger inside workflows to qualify and book leads without human effort.
In practice
You enable Conversation AI in auto-pilot to answer FAQs and book appointments from inbound SMS leads.
Related terms
Sources
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