Dictionary term
Grounding
PromptingIntermediate
Grounding is supplying a model with trusted source data in the prompt and instructing it to answer only from that data.
In plain English
Grounding means giving the AI trusted information, like your own documents or a live search, and having it answer from that instead of from memory.
Analogy
Like telling someone to answer only from the open textbook in front of them, not from memory.
Why it matters
It reduces hallucinations in automated replies by tying Claude's answers to your real business data instead of its training guesses.
In practice
Pasting a contact's order history and asking Claude to answer using only those records.
Related terms
Sources
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